Summertime Considerations for Infusion Patients
Anyone familiar with Texas is also familiar with the heatwaves that are a constant in July and August. For most Texans, 110 degree temperatures are a major source of annoyance and a reason to spend more time indoors. For patients taking advanced medications, summer heat waves can be more than annoying: dehydration can cause severe side effects and even prevent treatments from being effective.
Corinthian Health Services, a leader in infusion services located in San Antonio Texas, wanted to help their patients beat summertime dehydration. Calling every patient Corinthian serves to remind them to drink extra water whenever temperatures spiked would have required countless man hours, making the task impossible. Sending post-cards or newsletters with care tips about staying hydrated could have been a potential solution, but mail takes several days to arrive. Corinthian wanted more immediacy.
A Mobile App Provides the Perfect Reminders
Coninthian’s patients each have a mobile care plan, powered by Patient IO, which turns their treatment plans into easy-to-follow mobile check lists. Using Patient IO’s flexible care plan editor, Corinthian was able to add tasks for either individual patients or entire patient populations on certain infusion regimens.
With just a few clicks, tasks like “Drink 12 oz of water” were added to a list of existing daily task like “take medication” or “record weight.” If a patient didn’t record drinking the right amount of water, he or she would be sent a reminder. When patients checked off the task in their mobile care plan, team members at Corinthian received real-time updates.
On particularly hot days, Corinthian used Patient IO’s secure push notification feature to send additional automated reminders encouraging all patients to stay hydrated.
Using push notifications and mobile care plans gave Corinthian the immediacy they were looking for and the peace of mind that they’d helped patient avoid the nasty side effects dehydration can cause.
More Ways to Reduce Paperwork and Phone Calls
Sending reminders about drinking more water is just one of the many ways Corinthian Health Services connects with patients once they’ve left the clinic.
You can read more about how Corinthian Health has used Patient IO to provide care between visits in our recent post, Better Care Coordination, Less Paperwork. Bucky Staggs, a nurse at Corinthian Health services also wrote a guest blog post, Beyond Health Outcomes, about how Patient IO has helped Corinthian reduce visits to the ER and make other improvements.
For more information about how Patient IO can help improve care at your organization, contact firstname.lastname@example.org.